Privacy Notice

Effective date: July 31, 2026

This Privacy Notice explains how Jet Sharing Mobility Inc., operating as VisaForma, collects, uses, shares, stores, and protects personal information.

1. Data controller

The controller responsible for VisaForma is:

Jet Sharing Mobility Inc. 1007 N Orange St, 4th Floor, Suite 1382 Wilmington, Delaware 19801 United States Email: account@visaforma.com

2. Information we collect

Depending on the service, we may collect:

Account and contact information

• name;
• email address;
• telephone number;
• country and language;
• account credentials and preferences.

Identity and application information

• date and place of birth;
• nationality and citizenship;
• passport and identity-document details;
• passport or identity-document copies;
• photograph;
• current and previous addresses;
• marital and family information;
• employment, education, and financial information;
• prior travel and immigration history;
• information requested by the relevant authority.

Travel information

• destination;
• purpose and dates of travel;
• accommodation;
• transportation or itinerary information;
• invitation or host information;
• travel insurance details.

Supporting documents

Depending on official requirements, these may include:

• bank statements;
• employment or company documents;
• accommodation and booking records;
• insurance documents;
• civil-status records;
• invitation letters;
• prior visa or residence documents;
• other supporting evidence supplied by you.

Some application documents may contain sensitive information. We request sensitive information only where reasonably necessary for the selected service or official application.

Payment and transaction information

We may collect:

• billing name and address;
• transaction amount and currency;
• payment status;
• limited payment-method information;
• fraud and chargeback information.

Complete card details are normally collected directly by our payment provider and are not stored by VisaForma.

Technical and usage information

We may collect:

• IP address;
• device and browser information;
• approximate location;
• page and feature usage;
• session, error, and security logs;
• cookie and consent preferences;
• referral and campaign information.

Communications

We retain messages, support requests, uploaded materials, feedback, and records of consents and instructions.

3. How we collect information

We collect information:

• directly from you;
• from a parent, guardian, or authorized representative;
• through website forms, uploads, and customer support;
• from payment providers;
• from disclosed service partners;
• from public or official sources where necessary to verify current requirements;
• automatically through cookies and similar technologies.

4. Why we use information

We use personal information to:

• provide the service you requested;
• create and manage your account;
• prepare forms and document packages;
• review documents for completeness and consistency;
• communicate with you;
• coordinate appointments or submissions where included;
• transmit information to authorities or disclosed partners when instructed and legally permitted;
• process payments and refunds;
• prevent fraud, misuse, and security incidents;
• maintain records of orders and consents;
• comply with tax, accounting, sanctions, and legal obligations;
• improve and troubleshoot the service;
• conduct analytics where permitted;
• send marketing only where legally permitted.

5. Legal bases

Depending on the applicable law and purpose, we process information because:

• it is necessary to enter into or perform a contract with you;
• it is necessary to comply with a legal obligation;
• it is necessary for our legitimate interests, such as security, fraud prevention, customer support, and service improvement;
• you have given consent;
• you have made the information public;
• processing is necessary to establish, exercise, or defend legal claims;
• another legally permitted basis applies.

Where sensitive personal information or an international transfer requires explicit consent, we will request that consent separately.

You may withdraw consent at any time. Withdrawal does not affect processing already performed lawfully and may prevent us from completing a service that requires the relevant data.

6. Artificial intelligence and automated tools

VisaForma may use automated tools, including artificial intelligence, to:

• extract information from documents;
• organize application information;
• identify missing fields;
• detect inconsistencies;
• prepare draft responses or forms;
• assist human reviewers.

These tools do not make government visa decisions. VisaForma does not use automated processing to guarantee or determine visa approval.

Where appropriate, you may request human review of an automated output before submission.

7. Who receives information

We may share information with:

• hosting, storage, security, communications, and customer-support providers;
• payment processors and fraud-prevention providers;
• document-processing and artificial-intelligence service providers;
• independent local agencies or administrative partners involved in the service you requested;
• translators, couriers, insurers, or appointment providers selected or approved by you;
• embassies, consulates, immigration authorities, border authorities, visa centers, or their contractors when submission is requested and permitted;
• professional advisers, auditors, insurers, and legal counsel;
• regulators, courts, law-enforcement bodies, or tax authorities where legally required;
• a buyer or successor in a corporate transaction, subject to appropriate safeguards.

Service providers may use information only for the authorized service or as otherwise permitted by law.

We do not sell passport files or application documents. We do not disclose them to advertisers for targeted advertising.

8. International transfers

Jet Sharing Mobility Inc. is based in the United States. Our providers, partners, and the government authority relevant to your application may be located outside Türkiye or outside your country of residence.

As a result, personal information may be transferred internationally.

Where required, we use a legally recognized transfer mechanism, contractual safeguard, authority decision, or explicit consent. We will provide additional information about a specific transfer mechanism on request where legally required.

If a service requires transfer of application documents to a destination authority or overseas partner, we may ask for a separate confirmation or consent before the transfer.

9. Retention

We retain information only for as long as reasonably necessary for the relevant purpose.

Unless a longer period is legally required, our intended retention periods are:

• active application files: for the duration of the case;
• uploaded passport and application documents: up to 180 days after case completion;
• account profile: while the account is active and up to 2 years after closure;
• support communications: up to 3 years;
• payment, invoice, consent, tax, and accounting records: up to 7 years;
• security and fraud records: up to 5 years;
• analytics data: according to the period shown in the cookie settings, normally no more than 14 months.

We may retain limited information longer where necessary to comply with law, resolve a dispute, prevent fraud, or establish legal claims.

When information is no longer required, we delete it, anonymize it, or securely restrict further use.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No online service can guarantee absolute security. You should protect your account credentials and notify us promptly if you suspect unauthorized access.

11. Your rights

Depending on applicable law, you may have the right to:

• learn whether we process your information;
• request access to your information;
• request correction of inaccurate or incomplete information;
• request deletion or destruction;
• object to or restrict certain processing;
• withdraw consent;
• request information about recipients;
• request data portability;
• object to certain automated processing;
• complain to a competent data-protection authority;
• request compensation where provided by law.

For rights under Article 11 of the Turkish Personal Data Protection Law, you may contact the controller using the details below.

We may need to verify your identity before responding. We will respond within the period required by applicable law.

12. Marketing

We send marketing communications only where permitted.

You may unsubscribe using the link in the message or by contacting us. Unsubscribing from marketing does not stop necessary service communications.

13. Children and minors

VisaForma accounts and purchases must be created by adults.

Where an application concerns a minor, the parent, guardian, or authorized adult is responsible for providing the minor's information and any required authorization.

14. Third-party websites

Our website may link to government authorities, visa centers, payment providers, or other third-party websites.

Their privacy practices are governed by their own policies. VisaForma is not responsible for third-party websites.

15. Changes to this notice

We may update this Privacy Notice. Material changes will be communicated through the website, account, or email where appropriate.

16. Contact and privacy requests

Email: account@visaforma.com

Postal address:

Jet Sharing Mobility Inc. 1007 N Orange St, 4th Floor, Suite 1382 Wilmington, Delaware 19801 United States

Use the subject line "Privacy Request" to help us process the request.